Refund & Return Policy

Our handmade products can show variations and are not 100% identical to the images seen in the webshop. This is because each item is unique and made by hand. While we acknowledge that customers have certain rights when it comes to product returns, we are not legally required to accept returns for handmade items.

Returns

We do not accept returns for our handmade crochet pieces. 

But we offer alterations upon request (drop us an email) if you have provided us with your exact measurements upon order and the piece does not fit. You will have to cover the shipping costs to our crocheters Cynthia or Caro in Kisumu, Kenya. We will send it it to you again within a reasonable delivery time at our cost.

Refunds

We do not allow refunds.

Need help?

Contact us at inga@akinyi.de for questions related to alterations.

Treat your Piece

Wash your piece only when truly necessary to preserve its shape and radiant color!

  1. Preferably hand wash: Fill a sink with lukewarm water and mild detergent, and gently swish the item avoiding twisting or wringing.

  2. Machine wash with lots of caution: Use a gentle cycle and cold or warm water, avoiding hot water to prevent shrinking or damage.

  3. Dry flat: Lay cotton crochet pieces flat to dry, avoiding hanging to maintain their shape.

  4. Use minimal fabric conditioner: Avoid using excessive fabric conditioner to prevent stiffness and maintain softness.

Materials

We source all our yarns locally in Kenya through Osona Yarns, In Stitches, and secondhand finds. Some are produced in Kenya, some are imported. 

Organic Cotton

Made from pesticide-free cotton grown using natural methods and substances, promoting environmental sustainability and soil fertility.
Processed without toxic chemicals, using azo-free sustainable dyes and chlorine-free bleaching, ensuring natural and eco-friendly production. Feels fresh on the skin, absorbs sweat and doesn’t itch.

Currently, cotton is not grown commercially in Kenya, so the raw fibre is imported. However, the main organic cotton yarn brand we use is Kenyan.

Milk Fibre

Some of our yarns also contain milk fibre. Milk protein fibre is made from milk casein, a byproduct of the dairy industry. A soft, cotton-like texture and feel that can also keep you warm in the cold.

These yarns are partly sourced from Kenyan producers and partly imported.

Acrylic

Acrylic yarn is a synthetic fibre known for being lightweight, affordable, and easy to care for. It’s machine-washable and holds its colour well, though it is less breathable than natural fibres and not biodegradable. 

Most of the acrylic yarn we use is produced entirely in Kenya.

Leather & Metal

Our belts are made from locally sourced leather in Kenya, handcrafted by our supplier in Kisumu using traditional leather carving techniques. The carved leather we then handmake into belts in Germany. Metal hardware such as adjusters and hooks we source from German suppliers.   

Size Guide

To make sure you choose the right size we include a size guide below.

In case you are between sizes or unsure about the best-fitting size, you can request a custom fit here.

Garments in cm

SizeChestWaistHip
XXS76-7958-6184-86
XS81-8463-6689-91
S86-8968-7194-97
M91-9473-7699-102
L97-10281-84104-109
XL107-11289-94114-119
XXL117-12299-104124-129

Garments in inches

SizeChestWaistHip
XXS30-3123-2433-34
XS32-3325-2635-36
S34-3527-2837-38
M36-3729-3039-40
L38-4032-3341-43
XL42-4435-3745-47
XXL46-4839-4149-51

Request a custom fit with your personal measurements. 

Request a custom fit